Question 1

What is DataFusion-Partners?

Accepted Answer

DataFusion-Partners is an international IT services company (ESN) that connects SMEs, start-ups, and large accounts with qualified IT experts. We cover web development, business applications, artificial intelligence, API integration, cloud computing, and IT maintenance. Present in more than 18 countries, we offer tailor-made solutions with a high level of technical excellence.

Question 2

In which countries do you operate?

Accepted Answer

We are active in more than 18 countries. Our international network of experts enables us to work on both local and cross-border projects, while ensuring compliance with European regulations, in particular the GDPR.

Question 3

Who are your services for?

Accepted Answer

Our services are aimed at SMEs, micro-businesses, start-ups, and large accounts across all sectors. Whether you are in the start-up, growth, or digital transformation phase, we adapt our solutions to your level of maturity and your budget constraints.

Question 4

What sets you apart from a traditional agency?

Accepted Answer

Unlike a traditional agency, we combine three dimensions: certified technical expertise, an international network of qualified partners, and a cloud marketplace that centralizes your IT services under a single contract. You have a single point of contact who manages your entire technology ecosystem.

Question 5

How long does it take to start a project?

Accepted Answer

For a development project, work generally begins within 5 to 10 business days after the specifications have been approved. For access to our cloud marketplace, activation is possible within 48 hours.

Question 6

Do you offer free resources to help me prepare my project?

Accepted Answer

Yes. Our resource library offers 15 free documents available for immediate download: specification templates, cloud guides, DevOps video training, deployment checklists, and more. More than 27,500 downloads to date.

Question 7

How do you guarantee the quality of deliverables?

Accepted Answer

Every project is governed by a formal contract that binds all parties. We apply an agile methodology with regular progress reviews, collaborative tracking tools, and quality testing at each stage. In the event of a dispute, DataFusion-Partners steps in directly as a mediator.

Question 8

Are your experts certified?

Accepted Answer

Yes. Our network includes more than 200 experts certified in the leading technologies on the market: AWS, IBM Cloud, Microsoft Azure, Google Cloud, as well as the most widely used development frameworks. Each partner is selected according to strict criteria of competence and reliability.

Question 9

Can I work with several experts on the same project?

Accepted Answer

Absolutely. We orchestrate multidisciplinary teams based on the complexity of your project: developers, cloud architects, UX/UI designers, AI experts, and SEO specialists. You have a DataFusion project manager as your single point of contact.

Question 10

How does your support work?

Accepted Answer

Our support is available 24/7. You can reach us by email at service.client@datafusion-partners.dev, by phone at +33 (0)7 83 76 90 48, or via the contact form. We are committed to responding within 24 business hours. Our offices are located at 34 Boulevard des Italiens, 75009 Paris.

Question 11

What is the DataFusion Cloud Marketplace?

Accepted Answer

Our Cloud Marketplace is a centralized platform that gives you access to more than 12 professional cloud services — hosting, storage, AI, security, APIs — from premium providers such as IONOS, IBM Cloud, and Scaleway. One contract, one invoice, one point of contact.

Question 12

Which cloud providers do you offer?

Accepted Answer

We offer services from three leading technology partners: IONOS Cloud (VPS hosting, professional email, HiDrive storage, SSL), IBM Cloud (Watson AI, Watson X, Cognos Analytics, Terraform, API Gateway), and Scaleway (French sovereign cloud, GPU, AI-as-a-service). Other providers are available on request.

Question 13

Why go through DataFusion rather than directly through the provider?

Accepted Answer

By going through DataFusion, you benefit from unified billing, centralized support, exclusive discounts negotiated with our partners, and human guidance at every step. You avoid having to manage multiple contracts, multiple points of contact, and multiple invoices.

Question 14

Do you offer discounts compared to public prices?

Accepted Answer

Yes. Our partner agreements allow us to offer you preferential rates on certain services. These discounts are applied directly when your account is configured through our platform.

Question 15

How is billing managed?

Accepted Answer

You receive a single monthly invoice that consolidates all of your active cloud services, regardless of their source. This simplifies your accounting and gives you full visibility into your IT costs.

Question 16

What is the unified dashboard?

Accepted Answer

The unified dashboard is your centralized management workspace. It lets you monitor your active services, your costs, your availability level, and your open support tickets in real time. You can add or modify services in one click, without having to contact multiple providers.

Question 17

Is the data secure and GDPR-compliant?

Accepted Answer

Yes. All of our cloud partners are GDPR-compliant. IONOS and Scaleway host their data in Europe. IBM Cloud holds ISO 27001 and BSI C5 certifications. We can also direct you toward French sovereign hosting solutions via Scaleway if data location is a priority for you.

Question 18

Can we start with a single service and scale up?

Accepted Answer

Absolutely. Our approach is modular. You can start with a single service — an IONOS VPS at €9/month, for example — and add services on demand as you grow, with no minimum commitment period.

Question 19

What is the activation time for cloud services?

Accepted Answer

Most services are activated within 48 hours after your configuration has been approved. A DataFusion expert assists you to ensure that the solution is correctly set up to meet your needs.

Question 20

Do you offer an audit before recommending services?

Accepted Answer

Yes. We offer a free audit of your IT needs. A DataFusion expert contacts you within 24 hours to analyze your existing infrastructure and recommend the configuration best suited to your objectives and budget.

Question 21

What is your approach to AI?

Accepted Answer

Our principle is simple: AI that is not integrated into the real world creates no value. We do not build demonstrators. We orchestrate AI at the core of your business operations and systems to generate concrete, measurable, and lasting value, with a visible ROI from the very first months.

Question 22

What types of AI solutions do you offer?

Accepted Answer

We offer four main types of solutions: business chatbots trained on your internal data, intelligent assistants for accessing your organization's knowledge, intelligent process automation (AI + RPA), and predictive AI for decision support.

Question 23

Do your AI solutions integrate with our existing tools?

Accepted Answer

Yes. We connect AI to your existing ERP, CRM, and information systems. We also design custom AI APIs and deploy augmented RPA via Power Automate, Make, or n8n combined with language models.

Question 24

How do you guarantee data security and confidentiality?

Accepted Answer

We offer sovereign, secure hosting with full control over your sensitive data. We secure prompts, models, and data, and ensure compliance with the GDPR and the AI Act. Private on-premises or private cloud AI solutions are available for organizations handling critical data.

Question 25

Are you dependent on any particular AI vendor?

Accepted Answer

No. We work with a modular, scalable architecture, with no vendor lock-in. You retain full control over your technology stack and can switch models or providers at any time.

Question 26

What is AI Act compliance, and do you help with it?

Accepted Answer

The AI Act is the European regulation on artificial intelligence, which came into force progressively starting in 2024. We support companies in achieving compliance: identifying risks, classifying AI systems, and deploying the required regulatory controls.

Question 27

Which business use cases do you cover?

Accepted Answer

Our solutions cover, among others: automated HR support, intelligent customer service, legal and compliance access, sales team enablement, operational forecasting, customer scoring, anomaly detection, and automated reporting.

Question 28

How long does it take to deploy an AI solution?

Accepted Answer

The duration depends on the complexity of the use case and the state of your data. For a simple business chatbot, allow 4 to 8 weeks. For a complex automation solution integrated into your information system, 3 to 6 months. We always begin with a free assessment of your needs.

Question 29

Can the AI's responses and exchanges be audited?

Accepted Answer

Yes. All of our solutions are designed with full traceability. Every exchange can be audited, analyzed, and used to improve the models. The sources of each response are identifiable, and reliability is measurable.

Question 30

How do I start an AI project with DataFusion?

Accepted Answer

The first step is a free assessment of your needs. Contact us via the contact form or by phone. A DataFusion AI expert analyzes your situation, identifies high-ROI use cases, and proposes a concrete, prioritized roadmap.

Question 31

What types of websites do you develop?

Accepted Answer

We develop showcase, corporate, and custom websites, as well as high-performing, secure e-commerce stores. Every project includes UX/UI design, CMS integration, SEO optimization, security, and ongoing maintenance.

Question 32

Which mobile technologies do you work with?

Accepted Answer

We have expertise in React Native, Flutter, Swift, and Kotlin for developing mobile applications available on Android and iOS, both native and cross-platform.

Question 33

What is turnkey SaaS development?

Accepted Answer

This is our offering to turn your idea into a market-ready SaaS product. We cover multi-tenant architecture, full-stack development, recurring billing integration, DevOps deployment, and launch support. The deliverable: a scalable, secure, and operational product.

Question 34

Do you offer SEO services?

Accepted Answer

Yes. We offer search engine optimization (SEO), paid search (SEM), and complete digital strategies, integrated from the design stage of every website.

Question 35

Can you connect our existing tools to one another?

Accepted Answer

Yes. Systems integration is one of our core areas of expertise. We connect heterogeneous applications, deploy secure APIs and microservices, and build scalable hybrid cloud architectures to ensure the consistency of your infrastructure.

Question 36

Do you manage infrastructure and cybersecurity?

Accepted Answer

Yes. We cover the design and deployment of IT infrastructure, proactive cybersecurity with 24/7 monitoring, the management and secure storage of data, and GDPR compliance.

Question 37

Do you offer UX/UI design services?

Accepted Answer

Yes. We handle user interface design, user experience design, user testing, and the redesign of existing interfaces to modernize them.

Question 38

Do you cover technologies such as IoT, blockchain, or augmented reality?

Accepted Answer

Yes. We offer services in emerging technologies: the Internet of Things (IoT), Augmented and Virtual Reality (AR/VR), and decentralized blockchain solutions. These services are available through our network of certified specialized partners.

Question 39

Do you respect the budget constraints of SMEs?

Accepted Answer

This is a fundamental commitment. We use open-source solutions, optimized VPS hosting, and methodologies that maximize ROI. Our rates are competitive without compromising on quality, and we systematically tailor our proposals to your actual budget.

Question 40

How do I get a quote?

Accepted Answer

Fill out the contact form on our website, specifying your needs, your sector, and your indicative budget. A DataFusion expert will respond within 24 business hours with an initial estimate and the next steps.

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